Privacy Policy

Privacy Policy

Introduction

Welcome to https://model-s-collision-center.dentrepair-talk.com (hereafter referred to as “Model S Collision Center,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

However, it is important to emphasize that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our website. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our interactions when:

  • You use any of our applications or services as an authorized user
  • You visit our websites linked to this policy
  • We communicate with you via newsletters, emails, phone calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details associated with your account creation, such as user name, registration email, and password hashes.
  • Payment Information: Transaction details, payment method information, and billing addresses used for purchases or services.
  • Financial Information: Financial records, banking details, and other sensitive financial data stored securely.
  • Purchase Information: Items bought from us, quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs associated with your mobile device for tracking and analytics purposes.
  • Location Data: Your geographic location information when you interact with our services.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our products and services.
  • Social Media Information: Data from social media platforms when you choose to log in through these accounts on our services.
  • Product Information: Details about the products you browse, search for, or purchase, including preferences and customization options.

We collect this data through multiple methods: user input forms, account settings, browsing interactions, automated technologies (like cookies), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and to provide analytics insights. Cookies are small text files stored on your device and categorized as follows:

  • Strictly Necessary: Essential for navigating our site and providing basic functionality.
  • Preference: Remembering user preferences, language settings, and appearance choices.
  • Analytics: Tracking aggregated data for understanding website usage and performance, without personally identifying individual visitors.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only as long as necessary or required by law. The specific retention periods vary based on the type of data:

  • Account Information: As long as your account remains active or until you request its deletion.
  • Payment Details: For financial transaction records, up to five years after the last activity or as legally required.
  • Purchase History: Usually for a period of one year, unless needed for legal purposes.
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for internal analysis.

Once the purpose for which data was collected is fulfilled, we delete or anonymize it to protect your privacy.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing industry-standard encryption protocols for secure data transmission and storage.
  • Employing secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (in accordance with applicable laws)

Depending on your jurisdiction, you have various rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete or remove your data from our systems (subject to certain exceptions).
  • Restriction: Limiting our use of your personal data under specific circumstances.
  • Data Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be prominently displayed on our website, and we encourage you to review it periodically. Your continued use of our services after such changes constitute your acceptance of the updated policy.

Contact Information

For any inquiries related to privacy, data requests (including access, correction, or deletion), unsubscribes, or if you have any questions about this Privacy Policy, please contact us:

We value your trust in our company and are dedicated to protecting your privacy throughout your interaction with Model S Collision Center.